Major Retailers Pulling Self-Checkout Lanes After Customer Backlash

Recall your most recent visit to Walmart or another significant big-box retailer. Were you required to utilize self-checkout, or did the cashier scan your items? Self-checkout lanes have grown in popularity over the past few years, but not everyone has welcomed the technological progress, which has resulted in many customer complaints. The news that some large shops are thinking about reducing the number of lanes set aside for self-checkout may delight those who dislike the self-checkout process….

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